Privacy Policy

    Last updated: December 12, 2025

    1. Introduction

    Lead Ledger LLC, operating as ScopeGen ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contractor proposal software and website at scopegenerator.com (the "Service").

    By using the Service, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    Personal Information

    When you use ScopeGen, we may collect:

    • Name and email address (when you create an account)
    • Business name and contact information
    • Payment information (processed securely through Stripe)
    • Proposal data you create (client names, project details, pricing)

    Automatically Collected Information

    We automatically collect certain information when you visit our website:

    • IP address and browser type
    • Device information and operating system
    • Pages visited and time spent on pages
    • Referring website addresses

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve the Service
    • Process transactions and send related information
    • Send you technical notices, updates, and support messages
    • Respond to your comments, questions, and customer service requests
    • Monitor and analyze usage patterns and trends
    • Detect, prevent, and address technical issues or fraud

    4. Analytics and Tracking

    We use the following third-party analytics services:

    • Google Analytics: To understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous traffic data.
    • Microsoft Clarity: To analyze user behavior through heatmaps and session recordings. Clarity helps us improve user experience.

    You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

    5. Data Sharing and Disclosure

    We do not sell your personal information. We may share your information with:

    • Service Providers: Third-party companies that help us operate our business (payment processing, hosting, analytics)
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    6. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    7. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

    8. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to processing of your data
    • Request data portability

    To exercise these rights, please contact us at support@scopegenerator.com.

    9. Children's Privacy

    Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us at support@scopegenerator.com.